FCC (Indiana) Customer Quality

Full Time
Portland, IN
Posted 2 months ago

Please complete this required online FCC (North America) Application. When you are finished, please attach your resume, then click on Submit to complete the application process. 

The Customer Quality associate acts as a main customer contact for quality defects.


  • Engages in investigations of quality defects, using problem solving tools.
  • Customer trouble report resolution
  • Organize and hold countermeasure meetings as necessary
  • Manage in house trouble reports
  • Interact with supplier quality and engineering to resolve customer quality issues


  • Adept understanding of gauging and blueprints (GD&T)
  • PPAP and SPC experience
  • PFMEA/Control Plan basic knowledge
  • Data analysis – Minitab experience or similar
  • Ability to continue to grow and develop skills
  • MS Office proficiency
  • Ability to interpret and present data in meetings
  • Advanced organizational skills with the ability to handle multiple assignments
  • Strong communication skills and ability to work in team environment


  • Must be 18 years of age
  • Associates or bachelors degree preferred, or relevant experience
  • 4+ years in manufacturing environment required
  • Previous experience in quality role preferred
  • Prior experience with Microsoft Suite and ERP software preferred
  • Communication, teamwork, cooperation


  • 1st shift
  • Monday-Friday
  • 8 hour shift
  • Overtime as required

Starting Wage and Benefits:

  • Competitive starting wage
  • Weekly perfect attendance bonus
  • Annual Bonuses
  • Personal Time: 80 hours/year with opportunity to earn additional; unused time paid out
  • Generous Paid Time Off Schedule
  • Affordable Medical Insurance
  • Vision, Dental, Life, Disability Insurance, Identity, Legal, Auto, Home, and Pet Insurance options available.
  • 401(k) with Company Match
  • Employee Assistance Program
  • Uniform Allowance

Job Type: Full-time

Job Features

Job CategoryAll Positions, Quality Control

Apply Online